MasterTech Computer acting up? Let’s figure it out together.
Friendly, local computer troubleshooting and tech help for homes and small offices across Morgan, Berkeley & Jefferson Counties WV, Washington County MD, and the Winchester / Frederick County, VA area — Berkeley Springs, Martinsburg, Hedgesville, Charles Town, Hancock, Hagerstown, Winchester and nearby. Remote or at your place, explained in plain English.
Call 681-513-9770
- HoursOpen 24 hours, 7 days
- PaymentCash, check, Cash App, or Zelle
- WhereRemote, or at your home or office
Slow or acting strange?
Troubleshooting, tune-ups, and cleanup to get your computer running right again.
Pop-ups & scams
Virus, malware, and fake “call Microsoft” pop-up removal — and tips so it doesn’t happen again.
New computer?
Setup, accounts, updates, and moving your files and photos over from the old one.
Wi-Fi, printers & devices
Home network, printer, smart TV, speaker, doorbell, and thermostat setup.
Backups & software
Cloud or external-drive backups, software installs, and updates.
Custom PC planning & builds
Parts picked for what you actually do — work, school, gaming, or the shop — then built and tested. Start with a free build consult.
Tech lessons
Patient one-on-one lessons at your pace — great for parents and grandparents.
Services & starter prices
| Service | Remote | On-site* |
|---|---|---|
| Troubleshooting & diagnosisFirst look to find the problem — credited toward the fix if you go ahead | $49 | $50 |
| Hourly help — anything not listedRemote: $40 per 30 min, 30-min minimum · On-site: 1-hour minimum | $80/hr | $85/hr |
| Slow computer tune-up & cleanupSpeed things back up, clear startup clutter, updates | $79 | $79 |
| Virus, malware & scam pop-up removalClean it up and lock it back down | $99 | $99 |
| New computer setupAccounts, updates, remove junk software | $89 | $89 |
| New computer setup + data transferMove files from your old computer (up to 100 GB) | — | $119 |
| Wi-Fi / home network setup or troubleshootingRouter, mesh, dead spots, devices that won’t connect | $49 | $79 |
| Printer setupOne printer, all your devices | $49 | $49 |
| Software install & updatesUp to 3 programs | $35 | $45 |
| Backup setupCloud or external drive, so you don’t lose photos and files | $59 | $59 |
| Smart home / device setupFirst device; +$15 each additional | $35 | $49 |
| Tech lesson — one-on-one, 1 hourPatient, plain-English help — great for parents and grandparents | $40 | $50 |
*Trip fee for on-site visits: $15 within about 15 miles of Berkeley Springs · $25 for 15–30 miles · farther out quoted up front. One trip fee per visit, no matter how many things we take care of.
- You get the price before I start, and I check with you before any extra work.
- Remote help needs a working internet connection. I connect only with your permission, and you can watch the whole time.
- Prices are for labor only. Any software, subscriptions, or accessories you choose to buy are extra.
- Hours: Open 24 hours, 7 days. Payment: cash, check, Cash App, or Zelle.
Ready when you are. Call 681-513-9770, or pick a time that works for you.
Book a time Call 681-513-9770